Refund and Returns Policy

ThisAt TechPro Connect, we are committed to delivering high-quality digital products and services that meet your business needs. However, if you are not satisfied with your purchase, we offer a straightforward refund and returns policy to ensure your peace of mind.


Refund Policy

  1. Eligibility for Refunds
    Refunds are available for digital products that meet the following criteria:
    • The product was purchased within the last 30 days.
    • The product is defective or did not function as described.
    • You have provided clear details and documentation of the issue.
  2. Non-Refundable Situations
    • Change of mind after product delivery.
    • Issues arising from improper use or failure to meet system requirements.
    • Products purchased beyond 30 days of the refund request.
  3. How to Request a Refund
    To request a refund, please contact our Customer Support team with the following details:
    • Proof of purchase (order number, date of purchase).
    • A description of the issue or reason for the refund request.
    • Any relevant screenshots or error messages.
    Once your request is reviewed and approved, refunds will be processed within 7-10 business days to your original payment method.

Product Exchanges

At this time, we do not offer exchanges for digital products. If you encounter an issue, please contact Customer Support to resolve the problem, and we will assist you with a refund if applicable.